POLICY AND TERMS

Credit or Adjustments
No merchandise returned without "Return to Vendor" authorization number. 

15% Restocking Charge
Authorized returns of saleable merchandise will be subject to a 15% restocking charge. Unauthorized returns will be refused and returned at Customer's expense. 

Shipping Irregularities
Failure to notify ICD of any shortages, overages, irregularities or dissatisfaction regarding terms, discounts, prices or conditions of sales within twenty (20) days from date of shipment will constitute complete customer satisfaction and acceptance of the order as shipped and invoiced. 

Any requests for proof of delivery of items by ICD must be made within three (3) months of shipment. All claims for damages and shortages resulting from common carrier transit are to be filed with the delivering carrier immediately upon receipt of merchandise. 

ICD IS NOT LIABLE FOR DAMAGES RESULTING FROM SHIPPING DELAYS, ERRORS OR NON-DELIVERY.

Payment Terms
Credit Card or upon approved credit.

Freight Policy
All orders are shipped UPS “ground” unless requested otherwise. All sales are FOB ICD warehouse.

Note
All orders are accepted or rejected when received by ICD at San Diego, California. We reserve the right to reject any orders.