POLICY AND TERMS
Credit or Adjustments
No merchandise returned without "Return to Vendor" authorization number.
20% Restocking Charge
Authorized returns of saleable merchandise will be subject to a 20% restocking charge. Unauthorized returns will be refused and returned at Customer's expense.
We cannot accept the return of a product that has been used but otherwise is undamaged according to the terms of our warranty
Any requests for proof of delivery of items by I.C.E. DOWN must be made within three (3) months of shipment. All claims for damages and shortages resulting from common carrier transit are to be filed with the delivering carrier immediately upon receipt of merchandise.
I.C.E. DOWN IS NOT LIABLE FOR DAMAGES RESULTING FROM SHIPPING DELAYS, ERRORS OR NON-DELIVERY.
- AC Wraps
- Premium Wraps
- Product Catalog
- Shop by Injury
- Back Pain
- Knee Pain
- Migraine Headaches
- Neck Pain
- Shoulder Pain
- Elbow Pain
- Wrist Pain
- Foot and Ankle Pain
- Shoulder Cold Therapy
- Treating Lower Back Pain and Inflammation
- Migraine Relief – Clinical Study
- Clinical Study – Treating Migraines with ICE Down
- Living with Tennis Elbow
- Treating Pain with ICE Down Cold Therapy Wraps and BioFreeze
- I.C.E.Down Works
- Ice Wraps – A Drug Free and Side Effect Free Solution to Pain
- Cold Therapy after Surgery
- Cold Therapy as Part of Physical Therapy When Recovering From an Injury
- Cold Gel vs. Compression Wraps Combined with Cold Therapy
- ICE Down News